Home insurance FAQs

Get easy answers to your home insurance questions here. For questions about using Kin, check out our Customer Support Center.

aerial view of a charming neighborhood in the spring

Home insurance coverage questions

Do I need to change my homeowners insurance if I rent out my house?

Yes, you'll need to change homeowners insurance for rental properties. Renting out your property means you need dwelling property insurance to make sure you’re properly protected. That’s true for short-term rentals, too.

What is a roof surfacing payment schedule?

Getting a roof surfacing payment schedule endorsement reduces your premium because it changes the basis for claims settlements for roof damage caused by wind or hail to a payment schedule based on your roof’s age and surface materials.

Is it better to have a high or low deductible for home insurance?

What deductible amount you pick for your home insurance policy depends on your finances.

What happens if you don't have homeowners insurance in Florida?

Florida law doesn't require home insurance, but forgoing coverage can create some costly consequences.

Do I need homeowners insurance?

Legally, you might not need it. But if you have a mortgage, your lender almost definitely requires it.

What’s the difference between DP1 and DP3?

DP1 and DP3 are both dwelling property insurance policies that protect homeowners. However, a DP3 policy provides broader coverage because it insures your dwelling on an open perils basis.

What’s the difference between DP3 and HO3?

Both DP3 and HO3 can cover your dwelling and other structures on your property. However, DP3 policies are designed to protect properties that owners rent to others.

What is the 15-year roof rule in Florida?

Florida law prohibits insurance companies from nonrenewing or denying coverage solely because your roof is at least 15 years old. The law gives you the option of paying an authorized inspector to assess your roof. If the inspector says your roof has 5 or more years of useful life left, then you may be eligible for coverage.

How does Kin compare to Citizens?

Get a quote to see for yourself.

Is home insurance required in Florida?

Homeowners insurance is not a legal requirement in Florida or any other state. However, homeowners insurance is likely required by the lender if you have a mortgage on your home.

What is a roof deductible in Florida?

A roof deductible is the amount of money you’re responsible for paying before your insurance company covers a claim for roof damage caused by events other than a hurricane.

What is trust-owned home insurance?

Trust-owned homes are eligible for coverage from Kin. Get a quote today.

Does homeowners insurance cover solar panels?

Yes, homeowners insurance covers solar panels – and good thing, too! They're an investment worth protecting.

Can I buy homeowners insurance without hurricane coverage in Florida?

The short answer is yes, you can buy home insurance without windstorm coverage in Florida.

Condo vs. homeowners insurance: What’s the difference?

Your condo association may cover many of the risks that a homeowner would otherwise need insurance for.

What is a fortified roof endorsement?

A fortified roof endorsement is an amendment to your homeowners insurance policy. Getting one can help you cover the cost of upgrading your roof to the IBHS FORTIFIED Roof™ standard after a covered loss.

How many people in Florida do not have homeowners insurance?

The Miami Herald reported in late 2023 that the Insurance Information Institute estimates 13% of homeowners in Florida are foregoing homeowners insurance coverage. This is much higher than the national average of 7% going without coverage.

How much homeowners insurance do I need?

Find out what limits to choose for each part of your policy.

What is a replacement cost estimate?

Your home’s replacement cost estimate is a calculation of what it would cost to rebuild your home under today’s market conditions.

Is home insurance required by law?

Homeowners insurance is not required by law in any state, but mortgage companies usually insist you get a policy.

Cost questions

What impacts my home insurance premium?

The factors that impact your home insurance premium can vary, but these nine are pretty common.

What are the most common home insurance discounts?

Some of the most common home insurance discounts include lower premiums for installing fire and security alarms. 

How can I lower my premium?

No one wants to pay more for insurance than they have to. Make sure you're taking advantage of opportunities to save on your coverage.

How are flood insurance premiums calculated?

Location and construction materials play a primary role in determining flood insurance premiums, but insurers may look at other factors.

Application questions

What’s a reciprocal insurance company?

A reciprocal insurance exchange is one way to structure an insurance company. In a reciprocal setup like Kin's, the carrier is owned by policyholders, but managed by a separate entity.

What documents do you need to get home insurance?

The information you need to get a policy can vary by provider, but most want either proof of prior insurance or your closing disclosure.

What is a centrally monitored alarm system?

Find out how to qualify for a security system insurance discount.

How long is a home insurance quote good for?

Kin quotes are good for up to 60 days.

How can I tell if I live in a secured community?

A number of communities qualify as secured communities: those with a guard at the gate, a keycard gate, a stationed guard in the area, or a single entry.

What should I look for in a self-inspection?

A home self-inspection formally documents your home’s current condition.

What’s a windstorm mitigation inspection?

A windstorm mitigation inspection shows how wind resistant your home is. It can save you big money on your home insurance.

Do you need an inspection for homeowners insurance?

Inspections are required for some homes, but others can help you reduce your insurance premiums.

Why was my policy canceled after binding?

State laws often allow insurance companies to review policies after they’ve been bound. The results of this review can result in cancellation if the insurer determines that the risk doesn’t meet its underwriting criteria.

Policy questions

How do insurance premium refunds work?

We think everything about home insurance should be easy – including refunds.

What are installment fees?

An installment fee is a small service charge that covers the cost of processing additional premium payments.

What home insurance fees does Kin charge?

Depending on where you live, you may see the following fees: EMPA, FIGA, installment fees, inspection fees, and surplus contributions.

What is a surplus contribution?

A surplus contribution is a small fee that goes toward maintaining an insurance company’s ability to pay claims.

How does Kin handle the death of a customer?

We can help you figure out next steps, whether that means rewriting the policy or closing it out.

What is an option to repair provision?

An option to repair (OTR) provision, if invoked, puts the responsibility for home repairs in the hands of the insurance company, rather than the policyholder.

Claims questions

What is an insurance loss inspection?

For some claims, we may send a claims specialist to evaluate and inspect your damages. This is called a loss inspection, and it’s a completely typical part of the claims process.

How do I file a home insurance claim?

You can file a home insurance claim by logging into the customer portal or calling 866-204-2219.

How are homeowners insurance claims paid? | Kin Insurance

Find out how homeowners insurance claims are paid and how your coverage and deductible impact your final payout

What happens if you don’t use insurance money for repairs?

Using insurance money from a claim for something other than repairs could result in your homeowners policy being nonrenewed.

How do I prevent claims?

Learn how to protect your home and yourself from the five most common home insurance claims.

How long do home insurance claims stay on your record?

Typically claims stay on your CLUE report for five to seven years.

What is a catastrophe claim?

Our claims process is designed to help you recover from disasters big and small, whether that’s a hurricane, flood, or wildfire, or a leaky pipe.

How can I avoid contractor fraud?

Find out how to avoid opportunists after a major disaster.

When should I file a home insurance claim?

Knowing when to file a home insurance claim can help you use your coverage more strategically – and keep your rates low.

How does Kin use aerial imagery?

We use aerial imagery to make it easier for homeowners to get insured and to speed up our claims processing.

Homeownership questions

What is a home inventory?

A home inventory is an up-to-date record of your possessions that can help you get claims settled quickly and accurately.

What are the benefits of homeownership?

Homeownership is the epitome of the American dream, and your home is likely to be the most significant purchase you’ll ever make. If you purchase wisely, the equity growth of your home could lead to financial security.

What are the tax benefits of owning a home?

Nobody loves tax season, but it's a yearly reminder that homeownership has its perks.

Is flood insurance tax deductible?

No, typically, flood insurance on a personal property isn’t tax deductible. Personal lines insurance premiums, in general, are not tax deductible.

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