Universal North America Review

Universal North America Review: What Customers Say

This Universal North America review is designed to help you make informed decisions through third-party data. We’ll take a look at this company’s customer reviews, average premiums, and more. That way, you can see for yourself which is truly the best home insurance company in Florida.

Universal North America states it has three core values: listen, aim high, and lead by example. It maintains a B++ AM Best Rating and an A rating from Demotech with 0.77 percent of the Florida homeowners insurance market share. The company offers homeowners, flood, renters, condo, equipment protection, and earthquake insurance along with some commercial insurance policies.

Universal North America Customer Reviews

Universal North America is easy to get confused with other insurance companies – many have similar names. So when searching for reviews online, be mindful! BBB complaints cite mishandled claims – customers say they had to call multiple times to report the claim. There are also some complaints about billing issues. The company so far has not responded to complaints.

By contrast, Kin has more than 750 customer reviews on Trustpilot with an average rating of 4.8. Our customers appreciate and cite our professional and knowledgeable team, the easy of getting insured, and saving money. When we do get negative feedback, we are quick to respond and find a solution.

Bottom line: Things don’t always go right, but how a company handles miscommunications and claims issues says a lot about its integrity.

UniversalNorth America Average Premium

Thanks to more frequent and more devastating hurricanes each year, Floridians face some of the highest insurance premiums in the country. And the costs keep rising as storms become more frequent and severe.

That makes saving on home insurance essential. For a newly constructed home valued at $300,000, the Universal North America average premium is $1,484 – 10 percent higher than Kin’s average of $1,354 for the same home.

Average Annual Premium for a $300k Newly Built Home

State Kin Universal Insurance Company of North America
Florida $1,354 $1,484

Homeowners insurance premiums are unique to the home, so while averages are a helpful reference point, they are illustrative only. Prices vary depending on your home’s location, size, construction, and more – including what coverages are (or aren’t) offered. So you know: all Kin prices include hurricane insurance.

Universal North America Claims

Customers expect an insurance company to handle claims in a fair and fast manner. Failing at claims is failing as an insurance company.

We don’t have much visibility into how Universal North America handles claims. Some public complaints offer a glimpse, though.

We can talk at length about how we make claims fast and fair, but we’ll keep it short and sweet. We understand the importance of checking in with customers, both before and after a loss. We keep our policyholders informed through the claims process, and we rely on technology (like virtual inspections) to settle claims quickly and accurately.

Lastly, we pair our customers with local and licensed tradesmen through our Managed Repair Network to ensure repairs get done quickly and professionally.

Learn more about how Kin can help you get more coverage for less. Get a quote today.

Home Insurance Company Reviews

Get a better look at how Kin compares to other Florida home insurance companies: